Steve McGown talks on “Freedom is an Attitude” at the EO Melbourne learning event

"5 years & 8 months is a long time. I believe that I'm like any other person. I’m no different. We all have problems, and we shouldn’t judge one another, as we have different coping mechanisms and breaking points. I do, however, believe that our attitude separates us and determines how we cope. Some people give up too easily."

"If they are not going to kill me then I might as well use this time to go home a better person."

- Stephen "Steve" McGown

EO Melbourne recently had Stephen McGown, Al Qaeda's longest-held prisoner and now International Speaker and Best Selling Author, as its speaker where he shared his survival story and how it can be applied to one’s entrepreneurial journey.

In 2011, Steve, then a tourist on a motorcycle, was abducted by Al Qaeda up in North Africa, Mali. He was taken beyond his will far into the Saharan desert for the following six years to be either negotiated out of captivity or executed. In 2017, he was released to return home to his family.

In this EO learning event, Steve talked about resilience and overcoming adversity amidst harsh weather conditions, a different culture, language and religion. He also discussed the value of making important decisions, the importance of acceptance and communication, and the concept that Freedom is an Attitude.

As a normal guy whose life was thrown into disarray, he has become a much sought-after speaker with his self-taught methods of adjusting, being resilient, and making the most of what life throws at us. In this session, he will inspire you and leave you questioning your own attitude and dilemmas.

His survival story can be directed to many specific areas of interest, including one's entrepreneurial journey. Living outdoors in harsh conditions meant that he had to acquire a variety of new skills including how to protect himself from the elements as well as how to communicate across language and cultural boundaries. But most of all, he learned how to stay alive; remain positive and be present when everything was stacked against him. Uncertain as to whether he would ever be released or die in the expanse of the Sahara, he made a decision to not let his situation get the better of him. He decided to rather hold onto hope and take control of his attitude. 

Hearing his story, participants found inspiration from the “amazing story shared by the speaker.” There key takeaways from Steve’s talk are the importance of the power of the mind, a positive attitude is everything, that you can control your attitude and approach in life, and resilience and a positive mindset are key and relationships can save lives.

Steve is the best-selling author of 6 years a hostage (Captured by Islamist Militants in the desert) which was nominated for Book of the Year in South Africa. He is involved in running workshops about resilience and was voted best speaker of the year at a number of EO chapter events internationally.*

*According to ICMI (https://www.icmi.com.au/stephen-mcgown/).

Women of EO ANZ connect with self, others and nature at the inaugural retreat

It’s a retreat like no other as 28 formidable, entrepreneurial South Pacific women from seven EO chapters in Australia and New Zealand, including one from the USA, gathered for four days in the inaugural retreat of the Women of EO ANZ.

Participants from various EO chapters, including those from EO Melbourne, travelled to the unique and beautiful Kuku Yalanji Country, which is the land of the Kubirriwarra people, as they held the Women of EO ANZ 2022 Retreat on 25-28 August at Silky Oaks Lodge at The Daintree, Queensland. With the theme of “Connect with Self, Others and Nature,” the retreat was for the Women of EO ANZ to take stock, re-invigorate and connect with themselves, each other and the natural environment. 

Staying true to its theme, the retreat was structured in a way that provided the participants with the time for reflection, connection, learning, feeding the soul and a sense of fun. The idea of a retreat stemmed from the Women of EO ANZ’s September meeting, where members expressed being overwhelmed with exhaustion and mental and emotional fatigue. They embraced the suggestion for a retreat as it aligned with the group’s goals of creating greater connections and encouraging retention of women members across Australia and New Zealand.

The retreat was facilitated by Kylee Stone of The Performance Co., who is a very successful and respected facilitator and personal development coach. The program consisted of a formal learning day, yarning circles to articulate and process learning, meditations and reflections to embed learning, and informal yarning circles to further explore topics of interest. Participants also enjoyed various activities, such as river drifting, lunch in the rainforest, indigenous art lesson, life story through song, and a silent disco.

“(It’s) such a pleasure to meet in such an incredible location amongst these beautiful women. We are truly privileged to have access to these life-changing experiences,” shared EO Melbourne Member and Mentorship Chair & Key Executive Chair Jeni Clift.

Other participants were also very satisfied with the whole experience. Here are some of their feedback:

“This was my first women’s event and I really get the value that this community has.”

“I’m going to tell every woman in my Chapter that she should join WoEO!”

“What a blessing to meet women from around Oz and NZ! – Loved our friends from across the ditch!!”

EO promotes diversity in its membership and encourages various interests among its members. In fact, EO has a program called MyEO that enables EO members to curate a tailor-made curriculum of groups and events. With MyEO, members get the exact experience they want and value and desire.

MyEO Women is a MyEO Premier Group dedicated to supporting the retention and recruitment of women to the Entrepreneurs’ Organization through building a collaborative, diverse and supportive member community that offers rich networking and learning opportunities for women entrepreneurs.

(Photos from Women of EO ANZ.)

EO Melbourne takes part in the APAC Bond University Executive Program

EO recently held its first-ever university-based EO Executive Education Program in the Asia-Pacific (APAC) Region and EO Melbourne members have taken part in this milestone program. It was held at Bond University in Gold Coast, Australia’s first private University and is ranked #1 in Australia for student experience.

The “Building the Forever Business Program” was an immersive five days of world-class on-campus learning that combined academic theory and entrepreneurial practice with a practical action plan to implement in one’s life and business. It culminated with each class member presenting their action plan to take away and implement.

This program was organised to build on the legacy of EO Executive Education Programs at Harvard, London Business School, and the Entrepreneurial Master's Program (EMP) at MIT. It aimed to enhance the members’ EO journey and support their transformational growth. Moreover, it was created to encourage regional connection with peers, supported by a mindset of shared experiences and group learning.

EO Melbourne Members Jeni Clift, Nick Clift, Steve Constantinou, Sam Hunt, and Costa Vasili joined other EO Members from various regional and global chapters for this Executive Education Program. The facilitators in this program were Dr Justin Craig from Bond University, Carlo Santoro from EO Melbourne and Nick Bloor from EO Brisbane.

Members of the inaugural Class of 2022 were raving about their experiences at the EO APAC Bond University Executive Programme. “Life changing.” “Transformational.” “Loved the living case studies…would have paid the money just to listen to them.” “If I had known there is ‘Nothing more practical than a good theory,’ I wouldn’t have run away from it all my life! We learnt many theories and frameworks and then witnessed how they are applied!”

This program is another milestone for EO APAC in enhancing the members’ EO journey, supporting their transformational growth and gathering like-minded leaders to connect with each other through shared experience and living up to the EO Core Value of “Thirst for Learning.”

EO Melbourne brings back Jack Daly with a hyper sales growth workshop

EO Melbourne has recently brought back one of its highest-rated speakers of all time – Jack Daly. Jack is an internationally sought-after speaker and has been called the best professional sales trainer in America because of his expertise in sales growth, sales teams, and sales culture. 

EO Melbourne has secured Jack Daly for this learning event that allowed participants to know more about how to scale their companies with "hyper sales growth" and live an exceptional "life by design". 

Dubbed "The Proven Path to Hyper Sales Growth While Living a Life By Design", the workshop included pointers on how entrepreneurs could grow their sales force by recruiting, training and developing their people. It also taught participants how to build a winning culture that differentiates them from their competitors.

According to Jack, the path to increased profitable sales includes creating a culture where people want to deliver their 100%, putting the best performers in the sales seats and having a consistent application of proven systems and processes. Winning sports teams follow just such a formula and too often, sports teams at every level are coached better than most sales teams. For Jack, who is not only a Sales Coach but also a CEO and entrepreneur, it is time for that to cease as he aims to coach businesses on the winning formula.

Those who came to the workshop have nothing but praises for Jack. “He’s possibly the best speaker I have seen since being in EO,” one said. Moreover, they found the whole session and its content very informative and valuable to their learning growth. “There are practical takeaways to implement in my business and in my life,” another remarked. 

One attendee stated, “the session was incredible as it has a very high value from a sales perspective,” while another shared, “the content was relevant, delivered well and focused on genuine things to do.”

Learning events like this are aimed at supporting the personal and professional growth of EO Melbourne members and those that join the EO programs. If you’re interested to be part of EO Melbourne, please visit https://www.eomelbourne.org/join for more details.

EO Melbourne holds more learning events for its Members

EO Melbourne Member Benjamin Trinh (left) shared his “Deal of a Lifetime” during a learning event. The event was hosted by fellow EO Melbourne Member Dean Cherny (right).

A virtual “Points Hack” workshop, a talk on a “Deal of a Lifetime”, a Learning Day on Cash, and a Trainual virtual workshop. These are just some of the recent events that EO Melbourne has organised for its Members and those in its Accelerator and Key Executive programs.

Living up to its core values of “Thirst for Learning” and “Together We Grow”, EO Melbourne continues to bring to its community thought-provoking learning events that can benefit them in their growth and development.

Never fly Economy again: A Virtual 'Points Hack' Workshop with iFLYFlat

Steve Hui, Founder and CEO of iFLYflat and also known as Australia's Points Whisperer, shared with event attendees how they could turn their company into a points-generating machine and never fly Economy again.

Business owners sit on a gold mine of opportunity to use points to fly Business Class saving between $2,500 and $5,100 per trip. The fastest way to earn millions of frequent flyer points is using credit cards to pay company expenses.

His workshop allowed the participants to learn how to earn maximum points for the lowest fees and understand the numbers behind the calculations that prove the value is worth doing, select the best business credit cards, redeem points and know which points to use per destination, and many other hacks that are helpful to entrepreneurs.

The deal of a lifetime: How Ben Trinh started, scaled and sold his business to a billion-dollar company

Benjamin Trinh, Life Ready Health Group CEO, current EO Melbourne Member, and former EO Melbourne Board Member, shared his journey from when he founded his business with only $10,000 as capital, how he grew it to over $50 million in revenue and eventually sold it to one of Australia's largest private health insurance companies — in the deal of a lifetime.

The deal resulted in 12 of his friends, early investors and key employees becoming millionaires, all the while remaining as a Director and the CEO of the business.

Ben also talked about his highs and lows, as well as mistakes and wins. He also unpacked the key principles, strategies and mindsets that go into starting something that will grow and endure.

"Get your business out of your brain" Trainual virtual workshop

Chris Ronzio, Founder and CEO of Trainual, discussed how organisations could put everything about their business in one place, making it easy to cascade all the information to their teams and get them on board faster than they can imagine.

The “Get Your Business Out of Your Brain” Trainual virtual workshop enabled attendees to learn actionable tips on how to start documenting and delegating what they do so that they have time to do more of what they love. Audience participants had the opportunity to take part in exercises and Q&A with Ronzio and walked away with the ability to start building their own playbooks with the digital companion worksheet.

These learning events imparted to EO Melbourne participants hacks, tips and key insights that could help them in growing their businesses and take advantage of opportunities around them.

Everything You Need To Know About Offshoring

An EO Melbourne Virtual Masterclass Series

In its continued mission to provide meaningful learning events to its members, EO Melbourne recently held a Virtual Masterclass on the topic: “Everything You Need To Know About Offshoring.”

Our fast-changing world has enabled various businesses — large, medium and small –- to tap into a global talent pool of highly-skilled overseas-based workers. The virtual masterclass is very timely as more and more companies are looking into this option to expand their ventures and grow their businesses.

The panel speakers during this learning event were EO Members Nicholas Clift, Co-Founder of Otto IT, and David Fastuca, Co-Founder of Locomote, and were joined by Dean Godfrey, COO of BlueRock, one of the Strategic Alliance Partners of EO Melbourne. Moderating the discussion was Adam Morse, a former EO Melbourne Accelerator from 2014 to 2015, who is the founder of BlueRock Private Wealth and a member of the BlueRock leadership team. 

The panellists shared their experiences on some of the benefits of offshoring, as well as the risks and challenges of outsourcing. The benefits are plentiful — reducing your wage bill, finding talent in time zones who can work while you sleep, and hiring roles that you may not be able to afford here in Australia.

However, while cost is one of the benefits that business owners look into originally, now, the discussion is no longer about saving money but getting the resources to do the work. More recently, businesses are looking into offshoring as a means of finding people who can do the work and having more resources to do the work.

The benefits, once you get it right, are having a lot of the more repetitive tasks in your organisation be done via an outsource team, therefore, the execution gives you the capacity to do more of those tasks. It also allows you to attract more or at higher levels of talent locally because what that means is when people come into your business, they’re actually doing higher levels of work or more complex work.

Offshoring also provides businesses with the opportunity to get in more experts who are well-rounded and hire someone who is a weapon in the space they work in, with other team members learning from them. “Outsourcing is like forming an army of specialists in different areas,” one of the panellists said. “It’s getting the right people with the right skills and the right culture that can get the job done.”

While the benefits are many, offshoring also comes with challenges, which include data security issues, confidentiality, compliance, loyalty, exchange rates, the balance of quality of work and cost, etc.

The speakers also shared their key learnings from their experiences with offshoring and outsourcing work to overseas-based team members. Among them are looking into different types of services you can tap into and structures that can work best for your business, making overseas members part of the team through online huddles and socials, starting things small and building them up, and dedicating a resource from your own team to nurture and manage the team overseas.

“Just do it and give it a shot” and “go to events like this one” were some of the additional tips that the panellists shared with the participants.

If you are interested to grow your business and develop as an entrepreneur, be part of EO Melbourne and learn from the various events and benefits being offered, where you get to continue your entrepreneurial journey with other like-minded business owners.

To join, visit https://www.eomelbourne.org/join or contact administrator@eomelbourne.org. 

EO Melbourne celebrates EOFY and Board Handover with a Gala Dinner

The 2022/23 Board.

EO Melbourne Members and their partners and guests gathered for an exciting and fun Saturday night to celebrate the End-of-Financial-Year (EOFY) and mark this new chapter with the Board Handover during the annual Gala Dinner. 

2021/22 President Socrates Capouleas (right) hands over the leadership to 2022/23 President Damian Blumenkranc (left).

The chapter thanked 2021/22 President Socrates Capouleas and the Board and then welcomed 2022/23 President Damian Blumenkranc and his Board:

President: Damian Blumekranc

Accelerator Chair: Anthony Lam

Accelerator Chair: Ashley Bent

Communications Chair: Costa Vasili

Finance Chair: James Murray

Forum Chair: Rob Roy Rankin

Forum Chair: Richard Fuessel

Learning Chair: Kate Save

Learning Co-Chair: Matthew Beesley

Member Engagement Chair: John Bevitt

Member Engagement Chair: John Liston

Membership Chair: James Murray

Membership Co-Chair: Meirav Ambar

Mentorship and Key Executive Chair: Jenifer Clift

Strategic Alliance Partnership Chair: Socrates Capouleas

Ken Matthews (2nd from right) was recognised with the President’s Award during the night.

Winners of various awards were also honoured during the evening. Hailed as the Accelerator of the Year was Mena Mikhail, Founder of Heven. The President’s Award was awarded to Ken Matthews, Managing Partner at Matthews Steer Accountants and Advisors and Board Member at Family Business Australia. The chapter named Miguel Donnenfeld, Co-Founder of Creativa Videos, as the Danny Guest Awardee for Bravery in Business.

UNA took the 1st place at the Forum Cup.

During the night, the winners of the Forum Cup were also announced. Bagging 1st place was the UNA forum, followed by MOSO in 2nd place, and Feverish in 3rd place. Each team received special prizes for accumulating the highest forum points throughout the year.

The chapter also recognised Accelerator grads Kate Blundy and Alex Schnyder who have now joined as EO Members.

On a different note, the Global Communications Committee has rewarded the EO Melbourne chapter with US$1,000 as one of the top five chapters in the region with the highest percentage of member profiles with the EO branding on LinkedIn.

Congratulations to all the winners! With this year’s theme focused on unleashing the Power of EO Melbourne, we look forward to a fun and more exciting FY 2022/23 for the chapter!

All things B Corp

Nowadays, more and more companies are becoming B Corporations, but what exactly is a B Corp?

EO Melbourne recently held a virtual masterclass about B Corp certification. Andrew Davies, CEO of B Lab Australia and Aotearoa New Zealand, joined the masterclass as one of the resource speakers and spoke in detail about their organisation, B Lab, and about becoming a B Corp.

“Our vision, as an organisation, is for an inclusive, equitable, and regenerative economic system for all people on the planet,” Andrew Davies said.

“B Lab is the organisation behind the B Corp Certification or the B Corporations. We started in the US in 2007 and in this part of the world in 2013. We operate as a global network so each B Lab organisation is an independent entity and we look after Australia and Aotearoa New Zealand. We’re best known for certifying B Corps or B Corporations,” he further explained.

EO Melbourne Members Rob Roy Rankin, Director at Rankin Business Lawyers, Andrew MacKinnon, Cofounder and CEO of SOON Future Studies, and Hayden Brass, Founder and Managing Director of Zea, whose businesses are already B Corps, shared their experience in going through the B Corp certification process as well as the multiple benefits they gained by becoming B Corp certified.

Andrew Davies also expounded on what entails becoming a B Corp. “They’re businesses that meet very high standards of social and environmental performance. They measure and manage their impact on the environment and community. They work as the suppliers and business partners and they adopt governance models that hold themselves to account for that impact. To be a B Corp, you have to be certified by B Lab. Effectively, it’s about having your performance across these standards verified by our team for what is a pretty rigorous process.”

B Corp is a designation that a business is meeting high standards of verified performance, accountability, and transparency on factors from employee benefits and charitable giving to supply chain practices and input materials. In order to achieve certification, a company must:

• Demonstrate high social and environmental performance by achieving a B Impact Assessment score of 80 or above and passing B Lab’s risk review. Multinational corporations must also meet baseline requirement standards.

• Make a legal commitment by changing their corporate governance structure to be accountable to all stakeholders, not just shareholders, and achieve benefit corporation status if available in their jurisdiction.

• Exhibit transparency by allowing information about their performance measured against B Lab’s standards to be publicly available on their B Corp profile on B Lab’s website.  

Through this virtual event, participants were able to learn a lot of information about B Corp Certification and understand the process, as well as appreciate the benefits that this certification could bring to their businesses based on the testimonials of the panellists.

How about you, have you considered becoming a B Corp? Let us know your thoughts through the comments section below.

Unleashing one’s leadership potential through EO

How do you unleash your leadership potential? For Entrepreneurs’ Organization, it is important to support the needs of the 360° entrepreneur through business, family, community & personal experiences and help them grow, develop and reach their full capacity as business leaders. 

This is why EO’s Global Leadership Conference (GLC) plays a critical role in defining what leadership at EO means, serving as a source of inspiration and a key moment to building a community for tens of thousands of EO members. GLC is EO’s flagship event that empowers members with the tools, insights, and networks they need to unlock their capabilities. 

The theme for this year’s GLC is ‘Unleash’ – helping every member unearth greater success, find their greater purpose and have a greater impact on those around them. It saw an innovative in-person and virtual hybrid format that made it accessible to all through in-person events in Washington, D.C., USA and Barcelona, Spain, and virtual access on its online platforms. Over the course of five days, talks, workshops, webinars and interactive sessions helped EO members hone their skills and abilities as individuals and as a collective – finding opportunities, not challenges; stepping stones, not roadblocks.

Speakers from different industries shared their journeys, insights and learnings to inspire participants to look within their respective experiences and apply the lessons they captured from these sessions. Headlining the GLC 2022 was supermodel-turned-super businesswoman Tyra Banks, who talked about her beginnings, the challenges and the successes she experienced in her journey. Here are a few takeaways from some of the speakers during the conference.

• “Don’t delegate your core competency. The biggest lesson I’ve learned during quarantine is that it’s not always about defence, you have to play offence. You have to figure it out. Another lesson I learned is that there’s strength in numbers.” - Tyra Banks, Executive Producer & Host of America’s Next Top Model and CEO of the Tyra Banks Company

• “Our ability follows where our mind leads. Unleashing our potential is a strength we all have. ‘Unleash’ is more than the theme of this year’s GLC. ‘Unleash’ is a rallying cry for us, entrepreneurs, to level up, to be more of who we are, to bend the future.” - Marc Stockli, Managing Director of MOS Advisory Services

• “I learned that sometimes life doesn’t work out the way that we plan it, it very seldom does, but I learned that I am the one who chooses how I want to live my life. Some goals are hard to reach, they may feel like an eternity, and my goals were definitely unrealistic. But instead of being demoralised by the vastness of that goal, I decided to break it down into one day at a time. By doing so, it just didn’t feel like it was that overwhelming.” - Karina Hollekim, professional Free-skier, BASE jumper and Co-founder and Head of E-Learning for Young Happy Minds

• “The key is utilisation. One of the biggest lies is that knowledge is power. Now, is it really? At best, knowledge is potential power. It becomes ‘power’ when we utilise it and when we apply it. The number one skill to your success is your ability to learn rapidly. If you and your team could learn rapidly and translate that learning into action, it’s the ultimate competitive advantage, bar none.” - Jim Kwik, Founder at Kwik Learning

• “Nothing that is meant for you will ever get away if you’re open to it. It’s okay to take a turn and a change into a new direction that is completely different from where you started and where your passion lies. It doesn’t have to be these major, big changes that we make. It could be small, little changes that we make along the way, utilising the tools and opportunities that we already have in our hands, creating different outcomes for ourselves.” - Tala Raassi, Fashion Designer, Entrepreneur & Author

• “What is your victory going to be? What’s the story that you’re going to tell with your life? What is your purpose? What is your company’s purpose? What are you going to give to your employees so that they can live a life of purpose? What are you going to do with the blessings of your life? As you guys go forth, I want you to think about what I said at the very beginning – this whole ‘help one, help many’ thing. Who’s your one? Go back to wherever you live and let’s just solve it for one person. But I think I know what’s going to happen. You all don’t know how to stop at one. One’s going to turn into two, two into four, and all of a sudden, a roomful of people that are changing the world.” - Mick Ebeling, Founder and CEO of Not Impossible

• “I was never willing, at any point, to say ‘I’m done, I give up’ because defeat is not a real thing until the second you say, ‘I give up.’ And even when I saw the Thuggs, I was done for the season, but I wasn’t done for my life.” - Brian Smith, Founder of UGG Australia

More insights were shared by various other speakers in the different Learning Blocks – Potential, Community, and Impact – and the Breakout Sessions during the conference. The GLC is an occasion for EO to come together and unlock the power of community. It provides an opportunity to use our connections to make entrepreneurship a force for good in the world and to unearth how we can have greater impact as an organisation.

The Excitement Soars High at the iFLY EO Melbourne Family Event

It was a fun Sunday for EO Melbourne families as participants had a thrilling experience at the iFLY Family Event held on 3 April 2022 at the iFLY Melbourne attraction. 

Recognising the importance of entrepreneurs spending quality time with their families and loved ones, EO Melbourne has always been putting together family events for its members and their families to enjoy.

Adults and children alike had the opportunity to soar high in this indoor skydiving facility without having to jump out of an airplane. The facility is the first 14-ft diameter iFLY wind tunnel to be built in Melbourne. 

Participants first had hands-on training with a professional coach as they were briefed on the safety procedures of the activity. They were also provided with flight gear to prepare them for their indoor flight. The good thing about this activity is that no previous experience was necessary and anyone over the age of 3 years old could participate.

Members have nothing but commendation for such a fun and one-of-a-kind experience. “It’s a great unique experience to share with the family,” Damian Blumenkranc said. 

EO Melbourne is part of the global network of Entrepreneurs’ Organization, a unique, experience-based network that supports the needs of the 360° entrepreneur through business, family, community & personal experiences. Our chapter offers world-class learning events, skills-specific workshops and a venue to exchange business stories that help our members learn and grow.

Budget-saving tips for more cost-efficient work operations

In business, it is important to track what’s being used, including cash, goods and, of course, time.

Keeping up with your day-to-day operations may quite be a handful, but with a few tips, you may just be able to have a more cost-efficient day-to-day operation in your workplace.

We gathered some amazing ideas from entrepreneurs on how they budget their resources, lower their spending, and save money, time, and effort.

Go paperless

The use of less or no paper at work is an earth-friendly initiative and also a great way of saving on costs. Besides, using paper a lot can take up so much space in your office. For Dion Castle, CEO of Struber, their way of doing this is to “make it really hard to print.” He added, “When your team stays digital, you save the planet and save on printing costs at the same time.”

Monitor expenditures

One way to stay on budget is to constantly keep your eye on your spending. Alliance Software Founder and CEO Ben Stickland shared how to do this. “Set a time (for us, it's every 6 months) to review all recurring expenditures and challenge whether you need them or perhaps need them at the level you use them. It only takes 10 mins and saves money on subscriptions that were good ideas but didn't get used,” he remarked.

Gather data and purchase correctly

When purchases are done in bulk and large quantities, keeping track of spending might be challenging. However, with the current technology, it can be done fast, accurately and effectively. “With all our larger commercial solar projects, there are bulk materials to be procured, so purchasing correctly is the key to cost-efficient & profitable operation. Also, utilising streamlined operational systems and apps to efficiently capture details from all parties involved reduces admin hours considerably. This presents a very professional outcome that is appreciated by the end customers,” explained Austin Vaughan, Managing Director at Pacific Solar.

Put systems and have business rhythms

Being cost-efficient is about keeping track of money spent as well as the amount of time spent on the kind of work that has to be done. Putting a system in place and coming up with a regular business rhythm can save a lot of time, effort and resources. This is what Malcolm Bean, Director at Beanmkrgy, and his team have been doing in their organisation. "We come up with simple systems as much as possible and agree on daily or weekly rhythms for meetings and planning wherein we stick to start and finish times. The more we are aligned and adhere to business rhythms, the more we multiply productivity. So, most of our focus is productivity, which is getting more out of each hour as opposed to cost savings,” he stated.

Think of various strategies that may be applied to your business

Look closely at how you do things and get your team to brainstorm and come up with strategies that will help you manage your cost more effectively. Moreover, be sure that these strategies are executed in your business. Rahul Kale, Director at Sunpower Renewables, revealed what they’ve done within their business.

According to Rahul, “We went through an exercise to identify the top 2-3 operational cost drivers and implemented a proper strategy to manage these costs. We also ran an internal competition within the organization and the person with the best idea to save costs over a period was rewarded. This strategy was well communicated and shared within the organization. It is important to get everyone’s buy-in to make this a success. We try to do it as much in-house as possible to save costs, and as of late, the simpler things seem to be helping us save a lot:

• Being more energy-efficient by turning off the computers and lights before we leave;

• Calling our suppliers and asking for discounts if we buy in bulk (important to have good inventory control and line-of-sight on future orders to do this);

• Replacing paper-printing marketing material with digital and online material;

• Utilising technology and VC tools to reduce commuting and travelling costs;

• Doing a barter system with businesses in the area. We specifically worked with a data & AI business that we have helped go energy-efficient, and they returned the benefits via reduced bills as their energy costs have plummeted.”

Automate

Taking advantage of technology and, at the same time, making less use of physical resources is one way of lowering costs. This is why Cameron Bell, CEO at Pyrochar, utilise available software to his business’ advantage.

“I think people really overpay and underuse software. Many businesses (including my own) still rely very heavily on human input for certain tasks and requirements that could become automated with the right level of skill. My secret weapon is Zapier, which is used to automate as many things as possible. While I do currently automate a fair amount, I know I could do it more with greater skill in that area which would allow for: a.) lower staff costs or b.) a reallocation of staff capital to revenue-generating processes that need human input,” he shared.

These are just a few things that you might be able to apply to your own business as well, but there are still more best practices and suggestions out there on how you can manage your resources well. Now, if you have an office budget-saving tip, we would be happy to hear them. Share your tips below in the comment section.

Managing the daily influx of emails – is it possible?

Going through the daily messages is one of the constant concerns of busy entrepreneurs and business owners. Jeni Clift, Director/General Manager of DWM Solutions and a Professional EOS Implementer admitted that she needs help when it comes to managing and organising the daily influx of emails she receives.

“Unfortunately, I use my inbox as a repository of emails. I am open to seeing how others do this as it is not an effective method,”

But not all is lost, here are a few tips we put together from some of our EO members that may help you get ahead of the game.

Schedule reading your emails

According to Arosh Fernando, Founder and Director of WooHah Productions, “The biggest time killer in our world right now is email, especially when you’re getting cc’d in everything and the inbox is filling up fast if you don’t check it. Fellow EO Member Dean Cherny had a great idea which I adopted – checking emails at given times of the day. So I do this at 10 am and 2 pm, for 30 minutes to an hour, depending on whatever your business needs are at the moment. This helps me manage time around and, as a CEO, get to tick off the real objectives like my long term goals to grow the business. As I have learnt in EO many times over, it’s not about what we start doing but it’s what we STOP doing that is important to enable us to focus our time and energy on the big goals.”

Scheduling reading and responding to your emails is a brilliant idea that can be a big help, as long as it suits your work schedule and lifestyle as well as the requirements of your business. You can calendar going through your messages at certain times of the day and make sure you have the discipline to carry it through.

File and have separate inboxes

Another helpful tip is to file your messages in folders so that it’s easier for you to check them. You might need to allocate some time to do the preliminary work, such as creating folders and segregating messages, so that the succeeding ones that arrive in your inbox get filtered easily.  

Anthony Lam, Managing Director of Punchy Digital Media, shared, “I have separate inboxes and tackle each one at separate times. I have one for clients, prospects, and teams. I try to set a timer and tackle each inbox one at a time.”

On the other hand, Appscore Co-Founder & Managing Director Alex Louey tries to undertake the challenge of sorting through his emails through their levels of priority. “My inbox is a disaster, and I wish I could tell you that it is well-sorted and filed. The only ones that I focus on that are a must-do are customer-related ones. They get top priority and my full attention. The rest get attended to in terms of the priority of my task list that I run throughout the day or week. I can’t respond to everyone that tries to contact me so I don’t,” he professed.

Work on “zero” emails

Having “0 emails on inbox” is one of the policies that Damian Blumenkranc, co-Founder of Creativa, Attento and Just Click Videos and CEO of Sunset Sleepers, personally follows. “I use a very simple decision tree to tackle them as they come:

1 - Can I respond to this quickly on the fly? If yes, then I just respond to it and archive it;

2 - If no: Is this something I will read/look into on spare time? Then I move it to my ‘read later’ folder that I can read on the train or when I finish work;

3 - Is this something I need to work on for more than a few minutes to respond to it? I set a time on the calendar to work on it and even copy the link of the email or the content of the email as a reference, then I can archive it as I will be working on it when the time comes;

4 - For those emails that we want to keep as a reference for something but really have no need to reply, I move them to an 'important info’ folder and those that I want to use as a reminder to follow up later I also put on the calendar or I snooze them for later.”

Automate it

In this era when technology has created so many breakthroughs in fast-tracking everything we do, one can get a little help by automating their emails. It is one of the things that Nathan Chan, CEO & Publisher of Foundr Magazine, does to lessen the workload brought about by daily emails. “I have automation rules,” he declared. “Also, “I view my inbox as everyone else's to-do list and treat that accordingly.”

Depending on the email software or platform you use, various email automation tools can make things easier for you, sometimes sending automated replies, based on the rules you create. You can consult with an IT professional or explore how you can make this work for you and your business.

Hire an assistant

But apart from automating his emails, Nathan also gets a little help from his staff. “I have an incredible EA (executive assistant),” he added. If the tasks are too many and going through your daily emails can often become a burden to you, don’t hesitate to delegate to your team or have someone help you with it so that you can attend more on other important matters.

If you’ve been in this situation before – getting overwhelmed with the number of emails you receive and you’ve surpassed it, share with us how you have overcome it as it may also be helpful to those who are currently stuck in this predicament.

On trends and predictions: how it will help chart your business growth

Setting targets and goals is an important part of keeping a business running. It provides the team with the direction of where the company is heading and allows them to come up with strategies based on the objective set. Looking ahead may include forecasting, which helps gauge if the target is attainable and feasible within the given timeframe and resources on hand.

Entrepreneurs prepare for the future by looking at trends and coming up with a prognosis of what is to happen. EO Members share how they keep themselves updated on the latest trend in their industry.

• I talk to suppliers and partners to get to understand where the business is changing, as well as to the leading businesses in each industry category that we work in. – Carlo Santoro, RetailCare Founder

• Being an avid reader certainly helps with staying abreast of the latest trends in the translation and localisation industry. In my spare time, I regularly read global industry news, blogs and reports. When I am on the move, I also listen to industry podcasts. I also enjoy exploring research papers from academia to help understand how research and evaluation can help influence our translation company. Finally, staying connected with other professionals in the industry, including attending networking events, as well as arranging one-on-one meetings has been incredibly valuable. – Costa Vasili, EthnoLink CEO and Founder

• I read a lot of books, listen to podcasts and follow thought leaders on LinkedIn. – John Liston, Liston Newton Advisory Director

• Edison has M&A Advisory, Strategy & Transformation Consulting and Private Equity business lines, so it’s important I’m up-to-date across all three areas. To do so, I read extensively, listen to podcasts – including www.Disciplinn.com (which Edison proudly sponsors) – but most importantly, I engage with entrepreneurs and business owners to understand their priorities and listen to how their respective landscapes are changing. – Jason Ellenport, Principal at Edison Partners

Watching out for trends and conducting research enable business owners to have a foresight of what to come. It may not be 100% accurate, but it gives one a preview of what to expect and prepare for possible opportunities and threats. It also provides a different perspective on how we would be doing things and have a better understanding of things around us.

And what are some of the business predictions entrepreneurs have for the rest of the year? Here are a few we’ve gathered from our members:

• I believe many businesses have simply realised the number of unnecessary processes-protocols-routines that are nothing more than decorative stuff, mostly a waste of time and energy that until now has never been questioned. Today, we know that people can be more productive working from home and managing their own time. We know that we don’t always need fancy offices; that you can maintain relationships without travel; and that Zoom overtime sucks! I’m predicting a simplification to the way we do business. This is the time when we have the opportunity to adjust our work our lifestyle and start living the life we always wanted. – Cesar Aldea, Aldea Consulting Founder and Managing Director

• Heightened activity in M&A markets, with continued domestic and cross-border inbound interest in ANZ assets. – Jason Ellenport, Principal at Edison Partners

• Integrations and automation is the biggest growth area for business in 2021. – Carlo Santoro, RetailCare Founder

• Staff will not go back to normal pre-COVID work. As a business, we’ve seen the fall out of extended lockdowns and the way it’s affected how people prioritise work-life balance. Several team members have decided that travelling 2 hours every day for a job they love with an incredible culture - isn’t enough when they can work 5 minutes from home and be home at 5 every day. Priorities have shifted with people working from home and I am expecting many offices will see their people demanding to spend some of their time working from home with more flexible hours. I think we’ll also see a lot of people changing careers. – Gry Tomte, HÜD Skin + Body Director + Founder

• Increased volatility in listed-equity markets will likely drive an increased appetite for alternative private equity investment classes. – Jason Ellenport, Principal at Edison Partners

• E-commerce and digital products will be bigger than ever. I can see that the convenience of having everything accessible online at any time is something that won’t be going anywhere. And I think this world will see a lot more exciting innovation in the coming years as companies have pivoted their technology and operations to adjust to a covid normal. But I think the businesses in the tech space who will do best are those who have a broader purpose clear to the consumer. Even though we’ve gone online people still crave connection and genuine care. – Gry Tomte, HÜD Skin + Body Director + Founder

• High growth for all business that is focused and listening to their customers. – Carlo Santoro, RetailCare Founder

• My biggest prediction is that people will prioritize happiness; spending more time doing the things you love with those you love, over money and career. Therefore employers will need to shifts their focus from KPIs to KHIs to motivate, retain and attract new people. – Cesar Aldea, Aldea Consulting Founder and Managing Director

How about in your industry? What are the trends you currently see and from those, what predictions can you formulate for the rest of the year and the coming year? Share with us your thoughts through the comment section below.

5 ways you can easily make your business more environment-friendly

“Go Green.” We often see this call-to-action in advertisements, advocacy campaigns and establishments. Businesses have become more conscious of their impact on the environment and have joined efforts in minimising their carbon footprint to help preserve our planet’s biodiversity. But how do you get your business and your entire team to go green?

Making your company more environmentally friendly entails great responsibility as it involves the way you do business. However, you can always start with a few steps that can lead to achieving greater things.

Before you map out how to make your company be a green business, it is good to first take a look at companies that practise eco-friendly methods or consult experts that are knowledgeable on this area, then have a committee within your organisation that will help plan and execute your initiatives.

At EO Melbourne, we are privileged to have all these businesses that are operating in this field: Energy Ease, Pacific Solar, Sunwiz, Sunpower Renewables, TCK Solar, and Your Energy Partner.

To give you ideas on where to start, here are five ways on how your business can become eco-friendly:

1.       Reduce, reuse, recycle

Minimising waste, utilising things again after use, and making new products from waste or used items are among the basic methods of being an environmentally-responsible citizen. These three words summarise the ways we can help our planet. To put these into practice, you can segregate your wastes so that you can reuse bottles and plastic containers or create something from fabric or paper products.

To cut down on waste, avoid the use of paper cups, plates or utensils and instead choose reusable mugs and utensils in your office. Go paperless by having forms or documents in electronic copies. If printing on paper is necessary, use both sides or utilise again the blank pages at the back of old files. Also, brief your employees the proper way of doing this because educating your team is key to getting them on board and encouraging them to take action.

2.       Use products and supplies that are energy-efficient or from sustainable sources

Make sure you use non-toxic cleaning products or you buy organic products for your meals and other supplies. Replace old appliances with energy-efficient ones and use LED lights instead of incandescent bulbs. Prefer recycled products as much as you can. Choose suppliers that are also practising eco-friendly ways and look for local vendors for your materials and equipment.

Also, check out your office design and find alternative ways where you will be able to use more energy-efficient materials or tools in your day-to-day office activities. Carpool if you must, and limit transportation by doing online meetings or voice calls.

3.       Conserve water and electricity

Water and electricity are a staple for every household and most especially businesses. As we use them every day, we need to be conscious of their usage as there can be activities or practices that result in a lot of wastage of these resources. Use as much natural light in your offices as much as possible. If the design limits having natural light in your workplace, consider installing motion sensors for lights in your meeting or rooms and faucets in your toilets and pantries.

Another option is to observe lights-off hours during breaks or after office hours. You can shift to desk lights when there are fewer people in the office. Always put reminders to turn off lights and electronic appliances when not in use.

4.       Put plants or have a garden in your office

Plants not only make an office attractive but they also clean the air. Also, plants help reduce noise levels, relieve people from stress, increase productivity, enhance creativity, combat illnesses and lower absence rates.

Aside from that, having some greens or a garden in your office also reminds you and your team to be always conscious of the environment. Assign them a plant or give them a schedule to take care of your office garden so that everyone takes accountability in looking after them and carries these responsibilities wherever they are, being mindful of their duty in protecting our planet’s resources.

5.       Use alternative sources of energy

You can install solar panels, windmills or rain catchers in your work areas to utilise alternative sources of energy. While this may be easier said and done, it can be achieved with careful planning and good execution. It is a good step towards becoming a more environmentally friendly business.

You can start with these initiatives and expand your company’s green campaign as you go along. And before you bring this to your external audience, be sure to run an internal campaign among your team members so that it becomes part of your corporate culture. The important thing is to embed the mindset and values of being responsible for taking care of our environment within your organisation.

Do you have other suggestions on how to make a business eco-friendly? Share with us in the comment section below.

Partners in advancing entrepreneurs and their businesses

One of the benefits of being a member of EO is having access to the products and services of its Strategic Alliance Partners and being able to learn from them. As many businesses are struggling to get back on track due to the global pandemic, EO Melbourne and its partners provided virtual events to support those in the EO community during these challenging times.

Airwallex: Simplifying the challenge of doing business globally

Expanding one's business globally is not an easy feat, but the challenges can be easier to overcome when you have the right tools, people and partners at your fingertips. Through a virtual event, Airwallex Partnerships Manager Justin Huang discussed how their company can help businesses in their expansion and in managing their finances in their respective markets and around the world.

Their online session also touched on how businesses could set up bank accounts overseas and eliminate necessary FX costs. Moreover, a virtual demonstration of the Airwallex platform allowed participants to better understand how they can use it for their businesses more efficiently. As there are many details attached to operating a business globally and expanding to various countries, the discussion enabled online attendees to have more thorough information on how to go about it and the particulars involved in doing so.

BlueRock: Employee Share Options Plan and Startup Concessions

Attracting to and retaining good people in an organisation are not easy things to do for every business. Business owners come up with various rewards schemes and incentives for their people to stay motivated and perform well at work. However, one of the common misconceptions among startup entrepreneurs is that they can simply give equity away to key employees in recognition of all the hard work they’ve contributed to the business over the years.

As there are risks and resources involved and there’s a better way to do this, experts from BlueRock explained the various types of Employee Share Options Plans (ESOP) and their importance to one’s business. Their BlueRock Expert Panel composed of BlueRock Accounting Director Paul Evans and BlueRock Law Senior Associate Jeremy Goldman, along with BlueRock Group CEO Bruce McFarlane moderating the virtual event, talked through the process and how it can be done effectively. They presented the employee share scheme (ESS), various ESS options, and the particulars of the ESOP.

EOS: Getting a grip on your business

Created 18 years ago, EOS -- defined in the book TRACTION: Get A Grip On Your Business by Gino Wickman -- is a complete set of simple concepts and practical tools that have helped thousands of entrepreneurs around the world to get what they want from their businesses. EOS helps leadership teams to clarify, simplify and achieve their vision – and get traction. It is simple, but fundamentally changing the way a business operates can be hard.

Recently, certified EOS Implementers Martin Quinn introduced the vital Six Key Components of a successful business and demonstrated how the proven EOS Tools could strengthen them. The workshop enabled participants to do an organisational check-up and learn how to use the EOS model and tools in improving the different aspects of an entrepreneurial business and bringing discipline and accountability within an organization. The Six Key Components in the EOS model are:

• Vision

• People

• Data

• Process

• Issues

• Traction

Evans and Partners: Investment opportunities for businesses

At a time of a global pandemic, political uncertainty and record-low interest rates, some people are having doubts if there are opportunities found in the stock market. Through a virtual session, Evans and Partners Executive Director, Senior Investment Adviser Paul Benveniste and Evans and Partners Investment Adviser Glen Pearce provided general information and ideas on investment and illustrated how they work with their clients on an on-going basis.

This members-only event covered Evans and Partners’ views on the market and the opportunities they provide. Paul and Glen also walked the members through the process of getting started with them and responded to queries related to their presentation.

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If you want to become a Strategic Alliance Partner of EO Melbourne, you can enquire how through this page. On the other hand, if you want to enjoy the benefits of having access to these partners and other opportunities within EO, you can join and be part of this global community.

EO Melbourne's online catch-up events: Chat Roulette and Needs & Leads

In a time when physical interaction is limited and most people are at home due to restrictions, reaching out to one another is of great importance. Having a community where members can seek help or extend assistance can make a huge difference in people’s lives. This is how EO Melbourne has become a flourishing environment for entrepreneurs where continuous growth and constant support takes place.

Recently, the chapter held virtual catch-up events that allowed members to get to know each other at a deeper level and lend a hand to those in need. Members were more than enthusiastic to participate in such endeavours that provided them with an avenue to strengthen their bond as they navigate the challenges of the current crisis together.

Needs and Leads

The EO Melbourne community is always thriving due to the rich exchanges of ideas among members. Taking this a step further, the chapter created an exclusive virtual event with structured networking and business matching.

It was an opportunity for members to connect, express their needs, and provide leads for each other. Participants of this online session had the chance to share their three core areas where help was required, and at the same time, offer introductions or solutions for the other participants.

Based on the positive feedback received, the chapter offered a second round of this online event. Needs & Leads 2 included Board Members from EO Brisbane and EO Sydney to assist participants who had needs in those states, a great benefit for members with national businesses.

Chat Roulette

Ever heard of Chatroulette? It's a site that took the internet by storm in 2010 that pairs random users for webcam-based conversations. EO Melbourne introduced its version of it, but on Zoom. Instead of random users, EO automatically paired members with each other.

EO Melbourne's "Chat Roulette" Social Hour was an enjoyable event for those who love to network, wherein speed dating and Forum One2One was combined into a single, fun, and cool activity.

This event allowed members to have four one-on-one conversations with other members for ten minutes each. Conversation starters were provided to help move the chats along. It was an opportunity to catch up with other participants and an amazing way for them to get to know someone new.

So, who says one can’t have fun and enjoy other people’s company despite the restrictions of the lockdown? It’s often nice to spend some time with friends and surround yourself with like-minded individuals, even though it’s in the virtual realm. Moreover, having a group like EO Melbourne can help and support you through the challenges that the present situation may bring.

Interested to be part of EO Melbourne? Click here to join.

EO Melbourne's virtual Wine-Tasting Nights

A week loaded with various tasks and business concerns to attend to deserves a relaxing Friday evening. A glass or two of wine is a wonderful way to cap the work week and welcome the weekend. EO Melbourne recognises this as the chapter recently held virtual wine-tasting events for its members.

To start our virtual wine tasting journey, EO Melbourne Member Hugh Jones and his wife Raquel, the couple that established Weathercraft Wines, hosted a wine-tasting night where participants enjoyed three of their wines: 2018 Limited Chardonnay, 2019 Rosé, and 2017 Shiraz.

Hugh and Raquel shared the story behind each wine, its characteristics and how they are processed. Produced from the Weathercraft Wines vineyard in Beechworth, their wines are a result of fruits handpicked from painstakingly managed vines.

But there’s more to just the bottles of wine that the group enjoyed. They were also inspired by the journey that the Jones couple took in turning Weathercraft Wines into a reality. “In 2016, my wife Raquel and I fulfilled a long-held dream and purchased an established, premium vineyard, at Beechworth in North East Victoria. We immediately started producing our wines from the site. Raquel focuses on the winemaking, whilst I focus on the business side,” Hugh revealed.

“Vintage dependent, we produce around 1,800 cases of wine per year from our little winery, and we are very fortunate to be located within spitting distance of some of Australia’s most iconic producers, such as Giaconda, Savaterre and Castagna, to name but a few. Although our focus is on Chardonnay and Shiraz, Raquel’s European heritage has inspired us to grow alternate Spanish varieties best suited to the climate, rainfall and soil composition of our site,” he added.

The following wine-tasting event was a Wine Masterclass brought by Willow Creek Vineyard & Jackalope Hotel and Brad Hampel, EO Melbourne Member and Director of Solution Entertainment. Attendees learned more about the art of winemaking and food pairing during this virtual event.

Glass-in-hand, winemaker Geraldine McFaul walked guests through the winemaking process and shared her viticultural secrets. Participants were also led to a guided wine tasting experience with Jackalope Hotel’s Food & Beverage Director (and Sommelier), Ollie Tucker.

McFaul’s understanding of the terroir and its subtleties is instinctive. When working with exemplary fruit, McFaul says the biggest challenge is “doing less rather than more”. For the wines from the Willow Creek Vineyard, it’s all about letting the vineyard shine through.

With a fastidious focus on cool­-climate chardonnay and pinot noir, McFaul makes some of the most elegant single-vineyard wines on the Mornington Peninsula. Under the expert hands of original viticulturists Robbie O’Leary and, more recently, Ant Davenport, Willow Creek Vineyard’s fruit is hand-tended, block by block, which includes pruning, canopy management, yield control, and harvest. The vineyard consistently produces the fruit of excellent quality, lending itself to minimal intervention and manipulation in the winery.

Members additionally experienced a wine and cheese night with Austin’s Wines, who delivered a virtual pairing of 2018 Austin’s Chardonnay and 2018 Austin’s Pinot Noir as well as L’Artisan Cheeses & crackers in the comforts of their homes.

Austin’s is a family-owned vineyard in Victoria’s beautiful Moorabool Valley. They have been producing wine since 1982 and is now owned by the second generation of Austins.

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These virtual wine-tasting events have been popular among members of the EO Melbourne chapter where they were able to connect online and enjoy the experience amid restrictions imposed due to the pandemic.

How about you, what activities do you engage in to relax your mind and body after a hard day’s work? We’d love you to share your story with us.

Ways of streamlining your business

As your business grows, you will find that tasks increase, files pile up, materials (and dust) gather and more things need your attention. Some items take longer to turn around, need several documents and require to deal with a lot of people. When work gets more complicated and unproductive, maybe it’s time to review your business and see where you need to streamline and simplify things.

Streamlining items and systems means you declutter objects and remove unnecessary steps so that you can cut down on wastage and use resources wisely. You can use modern technology and techniques to make your organisation more efficient than before. How to do that? Take a look at a few suggestions on how to simplify different aspects of your business, whether they are physical objects or processes.

Focus on your core products and services

When you try to expand your business, the temptation to do many other things that may no longer be part of your core products or services is high. Instead of doing so many things within your business, it is better to separate them into different ventures and let each focus on its strong components. Pay more attention to the quality over quantity of work you do. Eliminate factors that are not essential to your business but take a lot of time, resources, and energy from you and your team.

Outsource certain tasks

For you to be able to focus on the core of your business, outsource the components that are not your expertise. Which part of your business can you farm out to experts? Is it design, finance, IT, engineering, PR, marketing or delivery? Outsourcing allows you to have lesser things to think about, do what you’re best at, and reduce cost. 

Take out unnecessary steps in processes

From hiring to finance to procurement to operations to generating reports, review if there are steps that are not very essential to the processes within your enterprise. Go through your workflow and check the gaps and bumps that may hinder more than help accomplish a particular task. If you need checks and balances, you can put in systems that will enable you to monitor and generate reports without having to go through extra steps and assign too many people.

Remove redundancies

Check for any redundant positions, tasks, items, or machines. There may be too many forms to fill out. While back-ups are necessary, you can always come up with techniques and strategies to do this without adding another layer in your process or extra task to do to get work done. See if there are any overlap of roles and work. The leaner and simpler things are, the easier and more efficient you accomplish your goals.

Shift to electronic copies

Do you have piles of paper stacked on your desk? Is it difficult to find an important document among the folders kept on your shelf? Shift to electronic copies and cut down on paper usage. This way, you not only minimise your expenses but you also help save the planet. Be sure to have a system on how you organise files to make it easy to find. When it comes to streamlining, also review your physical space if it is conducive for work or if there is too much clutter that sometimes affects the way people do their job.

Automate your systems

Take advantage of modern technology and see the available software in the market that can help you in your business. You can consult an expert to check which part of your venture you can automate and make things faster and more efficient. Focus on the portion where you spend more time and workforce so you can ease the flow of processes.

Reduce delays

Maybe there are things where you can communicate online or electronically so that you don’t need to spend more time on the road or be physically present in meetings. If you can make things faster or lessen the amount of time you need to spend on menial tasks, find ways to reduce delays. Cut down on your travel time and do meetings more efficiently.

When you have streamlined your business, review it from time to time so that you can adjust and refine the changes you have instituted. No need to complicate things when you can do them more simply. In the end, you can even be more productive while saving some of your energy and resources.

How to do a proper handover and transition at work

People exiting an organisation is a common occurrence in every business. There are plenty of reasons why staff members leave the company. Whatever is the circumstance behind an employee departing, the changing of employees is something that every entrepreneur should prepare for to ensure that there are no gaps in-between periods of a team member leaving and a new one coming in.

A common scenario is to secure a short overlap of time where new and old staff can work together. However there are many times when the outgoing staff member has already ended their service while the incoming person has not yet begun working in the company. Whichever circumstance you have in your business, it is best to assign a person, such as an HR staff or team leader or office manager, to oversee that proper turnover is done by the exiting employee.

Below are a few pointers to facilitate a smooth transition of work so that nothing is left unattended when someone leaves your team.

Have a turnover meeting

It may take a single meeting with the outgoing staff member or a series of meetings to discuss the transition and handing over of tasks. Let the employee give you an overview of the day-to-day activities of the position the person is holding, incomplete tasks, and other pertinent information you may need to continue where the member has left off. If a new person is already reporting, sit together with both of them so that you can all discuss pending matters that the departing person will be leaving behind as well as orient the incoming employee about the role.

Create a turnover document

Prepare a checklist of things you need from the employee so that it’s easier to navigate through the tasks once the position is left vacant. The document includes the list of files being handed over, unfinished tasks or unfulfilled responsibilities, and the contact details of clients, suppliers and other stakeholders they normally deal with while working in the organisation. If the person is handling social media accounts and online access on behalf of the company, get the account information and passwords. The document becomes a reference for you and the one who will be filling in the role.

Check physical and digital files being left behind

Don’t just simply receive the files handed over to you. Review them and familiarise with them, especially with contracts and important documents. For the soft files, understand how they are organised so it’s easy for you to look for them in the future. Verify the list of files given to you and check thoroughly in case something is missing or forgotten.

Get introduced to accounts, clients or contacts the person is handling

In positions where the employee has several external contacts or dealings with, such as in sales and marketing, be sure to get the directory of these accounts. Set a timeline where the outgoing team member introduces you or the new person to people they regularly come in contact with during their tenure in your company.

Set a period to shadow the outgoing employee

Sitting down one time or having a single meeting before the employee leaves may not be enough to fully cover the gaps. If a new person has begun reporting, let that person shadow the outgoing employee as part of the new staff training and orientation. Otherwise, if there’s still no one to take the place of that team member assign someone who will shadow the person or document the day-to-day tasks and activities properly to have a smooth onboarding process when the new person comes in.

Generally, it is easier and more cost efficient to retain good people because hiring a new one takes a lot of effort and energy. However, since it cannot be avoided that people will leave an organisation, better be prepared for this eventuality by setting up a system that will make handing over of tasks seamless that will ensure the continuity of tasks.

Tech brands that made it big

Most companies and businesses nowadays do not have a physical product to sell. With information and transactions mostly done online, many brands that we have come across offer various services through websites or phone applications. From photo sharing, social networking, email marketing to buy-and-sell, there are plenty of industries that now rely on the internet to push their businesses forward.

Some of these businesses started as side projects, yet they became so popular that they evolved into core products of their companies. Others offer simple yet valuable solutions to certain challenges or difficulties we encounter in our day-to-day lives. Let’s take a look at a few examples and get insights on how they have built their brands from nothing into something big.

Mailchimp

While founders Ben Chestnut and Dan Kurzius created a web design agency for large corporate clients, they also made an email marketing project on the side to cater to small businesses. But this email service has become a valuable tool among individuals and small to medium-sized enterprises, garnering a user base of tens of thousands that continues to grow exponentially. It led the founders to focus exclusively on their product, called the Mailchimp. At present, users can integrate Mailchimp in their websites and social media platforms, making it easy for them to communicate and reach out to their customers and those in their mailing list.

Craigslist

One of the early players in the field is Craigslist, named after its founder, Craig Newmark. It began as an avenue for Craig to inform his friends of the latest happenings in the San Francisco Bay Area. Eventually, other people started posting jobs, items for sale, apartment for rent and other announcements on the list. The site, which is very simple in appearance and easy to navigate, has become the go-to place for people offering and looking for various items and services. Now, Craigslist service several cities and countries around the globe.

Skyscanner

The tourism industry is among those that have benefitted greatly from the advancement in online technology. Several websites and apps provide information and easy access for travellers to plan and book their trips by providing information on accommodations, flights and car rentals and compare costs. One of these sites is Skyscanner, which traces its roots in Edinburgh, Scotland, and later acquired by Trip.com.

Twitter

In the social media realm, Twitter is one of the main players where people can connect and share thoughts, moments and information. The microblogging site was initially called twttr, a project of its mother company, Odeo, and it was first used internally among the employees. Later on, celebrities, brands and even government officials turn to Twitter to post on various topics and users turn to the “trends” to jump in the conversation. Now, Twitter is a company in itself and is widely used worldwide.

Shopify

Before it became an e-commerce platform, Shopify was just another online store, called Snowdevil, that was selling snowboards. Not satisfied with the existing e-commerce tools at that time, one of the founders, Tobias Lütke, decided to build their own, which is now Shopify. This online marketplace grew from just five people meeting and working in coffee shops to having thousands of employees across the globe, servicing over a million businesses and buyers.

Unsplash

It all began as a Tumblr blog filled with photos from photoshoot outtakes of founder Mikael Cho’s company. He welcomed others to use the photos until it grew and became what is today’s Unsplash. Now, it is one of the sources of stock photos although changes have been in place and there are certain restrictions. But who ould have thought that from a humble beginning, it is now widely used by various individuals and companies?

Grammarly

At first, Grammarly was created by Alex Shevchenko, Dmytro Lider and Max Lytvyn to support students in their spelling and grammar. But the product held so much promise that it was also being used by professionals in business and everyday writing. Grammarly can also be used as an add-in to various platforms and browser extensions.

GoFundMe

If you’re looking for a job, a property, an item, a picture, a flight schedule or an event, you name it and the internet will surely lead you to something. But it’s not just products or services that are found in e-commerce and tech sites. There are also crowdfunding that aims to help those in need. GoFundMe is one site that provides a platform for those looking for resources and those looking for a cause to support. Its forerunner was Paygr which was originally established to provide its members with an avenue where they can sell their services.

Houzz

The advent of the internet also paved the way for many do-it-yourself projects, allowing those who cannot afford to pay professionals to do things by themselves or seek advice from people with similar interests or concerns. Houzz was born because founders Adi Tatarko and Alon Cohen were remodelling their home. Frustrated with piles of magazines where they cut out pictures of houses and still couldn’t put together their dream design, they built Houzz and became an online community on interior design, architecture, landscaping and home improvement.

Groupon

Groupon is a platform that banks on the concept of collective bargaining power. Its founder Andrew Mason first helped establish The Point, which was based on the principle of the “tipping point”, gathering people for a common goal. Eventually, people started using it to band together to save money through group discounts. It evolved into Groupon, an e-commerce site focused on group buying.

There are many more technology-based startups that have grown in a span of a few years. It goes to show that people turn more and more to the internet for all their needs and wants. The challenge, however, is in sustaining these brands by staying relevant amidst the changing times.